Terms & Conditions

1. Introduction

Welcome to FinBlogPro! These Terms and Conditions govern the use of our services, programs, and offerings in the field of financial analysis and consulting. By booking a consultation or using our services, you agree to these terms and commit to fully comply with them.

2. Service Eligibility

2.1. Client Information – Our services are available to individuals, professionals, and businesses requiring professional financial analysis and consulting services. When scheduling consultations, we request information about your financial situation and service requirements to ensure appropriate and targeted guidance.
2.2. Registration – Our analysis and consulting services require prior registration and assessment by FinBlogPro. You are obligated to provide accurate and current information about your financial situation and goals, as well as relevant documentation.
2.3. Conduct Guidelines – During our consultations and service appointments, we expect the highest professionalism and respectful behavior. Any form of inappropriate communication, disruptive behavior, or breaches of confidentiality may lead to immediate termination of services.
2.4. Confidentiality – Clients agree to maintain the confidentiality of information shared during our financial consultations regarding service practices, analytical strategies, and other clients.

3. Appointment Booking and Payment

3.1. Service Bookings – Bookings can be made through our website, by phone, or in person and are binding after our written confirmation. Due to the specialized nature of our services, we reserve the right to accept or decline requests at our discretion.
3.2. Payment Terms – Service fees are due before the first service provision. We accept bank transfers, credit cards, and for qualified clients, 30-day payment terms.
3.3. Corporate Bookings – For companies requiring regular watch maintenance services, separate payment terms can be arranged as specified in the respective service contract.
3.4. Cancellation Terms – For cancellations up to 48 hours before a scheduled appointment, no fee will be charged. For cancellations within 48 hours, a cancellation fee of CHF 150 may apply. No-shows for agreed appointments will be charged the full service fee.

4. Service Delivery and Changes

4.1. Service Planning and Execution –

LuxeWatchFix reserves the right to modify the availability of services, times, and watchmakers.
In case of unavailability of specific repair services, an appointment may be rescheduled or alternative solutions proposed.
Changes to appointments will be communicated to clients as early as possible with reasonable notice.
4.2. Watch Documentation – All provided service documentation, analyses, and repair strategies are created with utmost care. However, the final responsibility for reviewing all timepiece information lies with the client and their legal advisors.

5. Premium Services and Special Requests

5.1. Premium Registration – For wealth management services and bespoke financial solutions, separate, stricter registration conditions apply, which are communicated before booking and are binding. This may include comprehensive financial analysis and risk assessment verification.
5.2. Cancellation Terms for Premium Services – Cancellations for premium services and comprehensive financial consultations must be made at least 7 days in advance for a full refund. For later cancellations, a fee of CHF 300 will be retained.
5.3. Service Restrictions – For certain specialized financial services, we reserve the right to restrict or refuse access based on service requirements, legal restrictions, or insufficient qualification proof from the interested party.

6. Disclaimer and Warranty

6.1. Liability – FinBlogPro is only liable in cases of intentional misconduct or gross negligence by our staff or financial analysts. We assume no liability for the accuracy of information provided by third parties (financial institutions, data providers, authorities) or for errors in externally provided documentation.
6.2. Professional Responsibility – Our analysts conduct careful financial analyses and market assessments but do not independently verify all financial, legal, or regulatory details of the offered solutions. Clients are strongly encouraged to consult independent experts, lawyers, and authorized financial advisors.

7. Discretion and Confidentiality

7.1. Confidentiality Agreement – All parties commit to absolute discretion regarding all financial matters, client identities, and service details. This applies even after the termination of the business relationship.
7.2. Media Waiver – Clients agree not to disclose details about their business relationship with FinBlogPro or provided financial solutions to media or third parties without our prior written consent.

8. Data Protection

8.1. Data Processing – The processing of personal data is carried out according to our separate Privacy Policy, which is considered an essential part of these Terms and Conditions and should be carefully read.
8.2. Service Data – We maintain confidential records of financial analyses and strategic recommendations. These records are kept secure and in accordance with the highest data protection standards.

9. Return Policy

9.1. Service Quality – At FinBlogPro, we strive to provide exceptional financial analysis and consulting services. If you are not completely satisfied with the service received, please notify us within 14 business days after service delivery.

9.2. Refund Eligibility – Refunds or service credits may be granted at our discretion when:

A demonstrable error in the financial analysis or strategic assessment occurred that is attributable to our analyst
Essential financial information was incorrectly or misleadingly presented through our fault
Services were not delivered as promised or described
For legitimate complaints about the quality of our consulting services

9.3. Refund Process – To request a refund or service adjustment, please contact our customer care team in writing with details of your concerns and relevant documentation. We will review each case individually and confidentially and respond within 7 business days.

9.4. Limitations – Please note that refunds may not be available for:

Services that have already been fully delivered according to agreed consulting requirements
Circumstances where the client provided incomplete or inaccurate information about their financial situation or goals
Requests made more than 60 days after service delivery
Rejection of financial recommendations by the client due to changed circumstances or preferences
Market conditions or legal changes beyond our control

9.5. Alternative Solutions – In appropriate cases, we may offer extended consulting services, access to alternative financial solutions, or partial credits instead of a full refund, depending on the nature of the concern. Our goal is to find a satisfactory and trustworthy solution for all parties involved.

10. Final Provisions

10.1. Severability Clause – Should individual provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions remains unaffected.
10.2. Applicable Law – These Terms and Conditions are subject to Swiss law. The place of jurisdiction for all disputes is the registered office of FinBlogPro, to the extent permitted by law.